MCE has helped us define the meaning of “vendor partner”. Most builders have subcontractors, Quadrant Homes and MCE have developed a true vendor partnership. They have grown with us, adopted our priorities and helped us to improve our processes in the pursuit of a quality outcome for our customer.
For example, our extreme focus on safety can be an obstacle for the typical contractor. They have embraced safety with a passion, improving their own program to a point where we have become a student of their mastery. It’s a unique relationship for this industry that would be hard to duplicate.
Peter Orser – Quadrant Corporation
I wanted to drop you a note to thank MCE for work that you did in the past for Lynae and I on our own house, and importantly on the last three houses we are building.
On each of the current houses, we have had excellent crews for rough in, low voltage, and trim out. All of the guys are clean, efficient, and effective. What really impresses me is not that they know what they are doing, but they know how to give ideas and make suggestions to improve the job.
For instance, on all three of the current jobs the houses are sold. I wanted each homeowner to be able to walk through with the electricians to see what they get, and have an opportunity for upgrading light, outlet, switch, and low volt locations to meet their needs. All of your leads and the rest of the team really know how to handle customers. Not overcomplicating things but also asking questions of the customer to see if there is anything we can do to make the home better for them.
It is really a pleasure to work with competent people that can both do their job, and help make mine easier. The can do attitude is excellent.
Scott A. Walker, Walker Construction II, LLC
I cannot say enough good things about Meridian (Center) Electric and ALL of their workers. From the minute I called, I totally felt like I was the one and only customer they were focused on.
Some time ago, you and I were having a discussion about our two businesses. The conversation led to comments about the company cultures that we both enjoy and the fact that we both are proud to work in environments which promote positive character qualities and growth.
I just wanted to write you a note to express my gratitude to you and all the people in your organization. I receive many comments from our superintendents and Quadrant employees who work and interact with MCE employees. They have high praise for everyone’s willingness to overcome obstacles and deliver homes to buyers.
It is a pleasure to have MCE as a vendor partner. And I especially want to recognize the men and women of MCE who day in and day out are at our communities pulling the wire and trimming the homes. And doing it safely!
People with dependability, initiative, thoroughness, and truthfulness are valuable assets to any organization. And I believe MCE is rich with people who display those traits.
Wes Guyer, Construction Manager, Quadrant Homes
I want to thank you for a great job. Rusty and his crew have gone above and beyond. I am a first time builder and fear making poor choices. Rusty helped me understand his plan of action and walked me through the decisions and choices required for my home. We are very pleased with the work done.
I also work in the service industry and deal with homeowners and contractors all day. I wish I could hire more people like Rusty who took the time to help me while keeping his crew busy and safe. Good attitudes are contagious and everyone on the team worked hard and seemed to enjoy his work. We look forward to having them back for trim-put. Please feel free to give my name and number as a reference to other homeowners.
Dear M.C. Electric Management,
My wife and I just wanted to take a minute to say “Thank you” to your excellent employees who did the electrical for our new addition. We have added a new upstairs media room and your team has been here a couple of times to work on it. They did all the line voltage work as well as running the audio/video cables for my entertainment system. Every step of the way, every foot of cable, every outlet, is 100% perfect! The only work on this house that has been completed 100% correct the first time is the work that was done by your team. Seems that framers, plumbers, siders, roofers, dry wallers, painters, and others do not have the same concern for quality and customer satisfaction that your team displays. Every trade has had to return to fix issues and address quality problems except for electric.
We are truly impressed with the professionals that work for your company and the quality of their work.
Harold and Cheryl Taber